Legal notice

Legal Notice

1. Website publisher

The Franck Olivier website (hereinafter “the Website”), accessible at https://franckolivier.fr, is published by:

SODIP
Simplified joint-stock company (SAS) with a share capital of 710,000 euros
Registered office: 21 boulevard Montmartre, 75002 Paris, France
Registered with the Paris Trade and Companies Register (RCS) under number 392 912 853
Intra-Community VAT number: FR03392912853
Tel.: +33 (0)1 40 26 20 20
Email: hello@franckolivier.fr
Publication Manager: Sam EL MOUGHAOUI

2. Website host

The Website is hosted by:

Shopify International Limited
2nd Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Website: www.shopify.com

3. Purpose of the Website

The purpose of the Website is the presentation and online sale of fragrances, cosmetics and personal care products under the Franck Olivier brand.

Use of the Website implies full and unreserved acceptance of the General Terms and Conditions of Sale, which are accessible at any time on the Website.

4. Intellectual property

All trademarks, logos, photographs, texts, comments, illustrations, animated or still images, video sequences and sounds, as well as all software applications used on the Website, are protected by applicable intellectual property law.

They are the exclusive property of SODIP or its partners. Any reproduction, representation, modification, publication or adaptation, in whole or in part, without the prior written consent of the publisher is strictly prohibited and would constitute an infringement punishable under the French Intellectual Property Code.

5. Personal data

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés), SODIP collects and processes certain personal data necessary for managing orders and improving the customer experience.

For more information on how your data is collected and processed, please refer to our Privacy Policy.

Users have the following rights:

  • the right to access, rectify and erase their data;
  • the right to restrict processing;
  • the right to object;
  • the right to data portability.

These rights may be exercised by writing to: hello@franckolivier.fr

If you encounter any difficulty regarding the processing of your personal data, you may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

6. Hyperlinks

The Website may contain hyperlinks to other websites. The publisher cannot be held liable for the content, products or services offered on these third-party websites.

7. Liability

The publisher makes every effort to ensure that the information published on the Website is accurate and up to date. However, it cannot guarantee that the Website is completely free of errors or omissions.

The publisher accepts no liability:

  • in the event of an interruption of the Website;
  • in the event of bugs;
  • for any inaccuracy or omission in the information available on the Website;
  • for any damage resulting from a fraudulent intrusion by a third party that has led to a modification of the information made available.

8. Mediation and dispute resolution

In the event of a dispute relating to the use of the Website or to sales concluded on it, consumers are invited to contact customer service at the following address: hello@franckolivier.fr.

If the complaint is not resolved, consumers may refer the matter, free of charge, to the consumer mediator:

CMAP – Centre de Médiation et d’Arbitrage de Paris
39 avenue Franklin D. Roosevelt, 75008 Paris, France
Website: www.cmap.fr
Email: consommation@cmap.fr

Failing an amicable settlement, the dispute shall be referred to the Paris Judicial Court (Tribunal judiciaire de Paris), which has jurisdiction under French law.

9. Governing law

This Legal Notice is governed by French law.