Returns & withdrawal
Returns, made effortless
A fragrance isn’t quite right? Request a return in a few moments. Return shipping is on us.
14 days after deliveryUnopened, cellophane intactFree returns
- IMake your requestOrder number, email and a photo of the product in its original packaging.
- IIWe approve itOur team reviews your request, then emails you a prepaid return label.
- IIIDrop off your parcelYour refund is issued once the product has been received and checked.
Start a return
Your return request
Find your order with your email address and order number.
Right of withdrawal
Changed your mind?
You have 14 days from delivery to withdraw, with no reason needed. An order not yet shipped is cancelled and refunded.
